Accessory not appearing
Confirm the accessory is added to Apple Home as a thermostat or heater-cooler and that Remote AC has Home access.
Support is available by email
How can we help?
Find setup and troubleshooting guidance for Remote AC, or contact the developer directly about an app issue, general feedback, or a feature request.
Contact Remote AC Support
Developer: Vu Tran Nguyen
Include your iOS version, accessory type, and what you expected to happen. Never send passwords or network secrets.
Quick checks
Command did not respond
Check reachability in Apple Home, verify your network connection, and confirm the physical unit responds there first.
Weather is unavailable
Allow location access for Remote AC in iOS Settings. Weather information depends on location permission and service availability.
Notifications are missing
Enable notifications for Remote AC in iOS Settings and confirm the related reminder is enabled in the app.
Frequently asked questions
Which air conditioners are compatible?
Remote AC works only with compatible climate accessories and controls exposed through Apple Home. Supported controls vary by accessory, firmware, and configuration. Verify a physical response before relying on a command.
Does Remote AC require an account or subscription?
No. The current version does not require an account and does not offer subscriptions or in-app purchases.
Where are my devices and schedules stored?
Remote AC stores device profiles, names, schedules, filter-maintenance records, and preferences on your device. See the Privacy Policy for details.
How do I revoke permissions?
Open iOS Settings, select Remote AC, and change its available Location, Local Network, Apple Home, or notification permissions. Removing a permission can limit the associated feature.
How do I remove app data?
Remove saved devices and schedules inside the app where available. Deleting Remote AC removes its locally stored app data, subject to iOS behavior and backups you control.
Compatibility and safety
Remote AC is not intended for emergency, medical, life-safety, security, or other safety-critical operation. Do not rely on it where a missed, delayed, or incorrect command could cause injury or damage. For equipment faults, contact the accessory or air-conditioner manufacturer.